The Future of Maintenance, Repair, and Operating Supplies (MRO): Taking MRO from Transactional Activities to Strategic Processes
Althea Pemsel, C.P.M., A.P.P.
Althea Pemsel, C.P.M., A.P.P., Contract Administrator, City of Orlando, 400 S. Orange Avenue, Orlando, FL 32802, Telephone: 407-246-2897, Abpem10@aol.com
Debbie Long, C.P.M., A.P.P.
Debbie Long, C.P.M., A.P.P., Assistant Director, University of Central Florida, Research Park, Orlando, FL 32825, Telephone: 407-835-3514, Dlong@mail.ucf.edu
88th Annual International Conference Proceedings - 2003 - Nashville, TN
MRO continues to be a primary area of supply chain management that is constantly re-structuring its processes in order to reduce costs and efficiently handle large volumes of parts, materials, and goods necessary to produce products that will eventually be consumed globally. MRO is receiving even greater attention than before from the manufacturing and service industry due to the costs are associated with meeting the goals of business divisions whether they are financial or market driven. Globalism requires a flexible and efficient way in which all process partners and end users meet their individual department objectives, without creating counterintuitive policies and inventory management procedures. An increase in productivity, cost-savings, service levels, and proactive management of MRO is possible without sacrificing quality along with internal and external controls. MRO must delineate from the familiarity of transaction-based activities to strategically based initiatives.