The People Side of the Supply Chain: Handling Office Road Rage
Elaine N. Whittington, C.P.M., CPCM
Elaine Whittington, C.P.M., CPCM, A.P.P., Educator, G & E Enterprises, 818-352-4995, firstname.lastname@example.org
89th Annual International Conference Proceedings - 2004 - Philadelphia, PA
It is not uncommon to experience a working environment which supports gossip, snide remarks, and icy silences. We all remember such events occurring when we were in high school. Only this isn’t the high school cafeteria it’s “our” office. What we will look at in this paper is the causes and perhaps ways to mitigate such behavior. Behavior which we would all agree is certainly counterproductive.