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12th Annual ISM Services Conference

Stay Competitive. Move Forward.
December 1-2, 2011
Pointe Hilton Tapatio Cliffs Resort
Phoenix, AZ

Presented by Institute for Supply Management™

Who Should Attend

This program is designed for supply management professionals responsible for not only acquiring services, but also for developing the supply chain strategies that support the goals and objectives that move the organization forward. Supply management professionals with a solid foundation will benefit from this program. Additionally, team leaders, project managers and members of cross-functional teams will profit from this unique experience. Even if you've attended previous ISM Services Conferences, this program has evolved to keep you current by building on the previous year.

Why You Should Attend

Direct your supply management expertise to the world of purchasing services and get ahead. Discover how to translate your knowledge about sourcing and buying tangible goods into the services arena, and uncover hidden savings in the process. Find out how to turn your coworkers into customers and streamline crucial service purchases. Explore the role of your stakeholders in the sourcing decision and optimize the process. This is an opportunity to learn from other practitioners and experts. Networking time is built into the schedule to allow you time to find out how your colleagues are leveraging the power of this multibillion-dollar proposition.

  • Non-Traditional Services Purchases
  • Disaster Response Supply Management
  • Marketing Procurement
  • Corporate Mobility Spend
  • Software Licensing
  • Negotiation
  • Roundtable Discussions
  • Indirect Sourcing Function
  • Temporary Labor Sourcing
  • Supplier Relationship Categories
  • Green Initiatives

Earn 9.5 Continuing Education Hours (CEHs) for your participation.

Pre-Conference Seminar:

"Strategic Services Procurement: Applying Strategic Sourcing Principles to the Procurement of Services" #4455
November 29-30, 2011
The Pointe Hilton Tapatio Cliffs Resort, Phoenix, AZ

This seminar provides insights into current trends and opportunities for supply's involvement in service procurement. Explore the application of strategic sourcing methods and technologies to the service spend and service supply base. Learn tools and techniques for writing effective Statements of Work and managing contracts. Participate in analysis and discussion of case studies specific to service spend not traditionally sourced through the purchasing function.

US$1,395 Members* / US$1,695 Nonmembers*
* Save US$200 when you register 30 days or more prior to the program start date.


Sponsorships for this program are still available. Contact ISM's Sales Department — Kelly Rich, or Trish True, or call +1 480-752-6276 extension 3086 or 3061 for specific information.

Connolly Logo

For more than 30 years, Connolly has provided a comprehensive and integrated set of audit and associated advisory services focused primarily on post payment & post-award contract management with the goal of delivering value to our clients through cash recovery, future leakage prevention, compliance improvement and assurance, and contract risk management. We are proud to say that last year in the "cash recovery value bucket," we were able to recover more than US$1 billion for our clients. To learn more, visit or call 1-800/530-1013.


IQNavigator is the leading provider of services spend management software and managed services that enable global companies to gain visibility and control over a significant and strategic corporate spend category. With proven domain expertise and innovative technology solutions, IQNavigator helps turn complex services spend into a new source of value, competitive advantage and continuous bottom-line improvement. For more information, visit

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