Print Share Home

4th Annual ISM Sustainability and Social Responsibility Conference - Registration Information

November 7-8, 2011
Lake Buena Vista, FL

Stay Competitive. Move Forward

Four Easy Ways to Register

Internet | Register online. Select Education — Seminars, Conferences.

Fax | Transmit completed form with credit card information to 480-752-7890.

Mail | Complete the registration form and mail with check or credit card information to:
ISM Sustainability and Social Responsibility Conference
P.O. Box 22160
Tempe, AZ 85285-2160, USA.

Phone | Call ISM Member Services at 480-752-6276, option 8.


$845 members / $1045 nonmembers / $250 ISM student members

Fees include all workshops and scheduled meals.

Discounts (not to exceed $300 per Attendee)

Early Bird Discount: Take $100 off Conference Registration if you register by September 26, 2011. Early registration extended. Register by 10/5/11 to get the best discount.

Team Discount: ISM offers a US$100 discount (per person) for organizations registering three or more people for this program. Team discount only available via fax, phone or mail.

Post-Conference Seminar Discount: Register for the Sustainability and Social Responsibility Conference and the post-conference seminar, and receive a US$200 discount.

Hotel Information

Disney's BoardWalk Inn
2101 Epcot Resorts Boulevard
Lake Buena Vista, FL 32830

The ISM room rate is Single/Double — $165 (Additional person [18 or older] — $25)
Attendees, staying at the facility, receive free in-room Internet access. The ISM rate is offered until October 5, 2011; rooms sell out quickly, so please be sure to reserve your room early. Reservations — 407/939-7429 or Information — 407/939-6244. The group reservations page is (You will receive an Online Confirmation from the site but will not receive the actual Resort Confirmation until the reservation has been entered into the hotel's system. This may take up to five days business days from date the attendee receives the Online Confirmation.) If you would like to book nights other than the Conference dates, you will need to contact the hotel to inquire about availability. If you need to make changes or requests to your room reservation, you will need to wait until you receive your Resort Confirmation. Any changes, requests or cancelations must be made by calling 407/934-3372. After October 5, 2011, the group reservation link will be de-activated and you will need to call the hotel at 407/934-3372 for availability.

Ground Transportation

Disney's Magical Express service (for attendees staying overnight at the hotel) includes complimentary airport shuttle, luggage delivery and remote airline check-in service on participating (domestic) flights. You may book Disney's Magical Express reservations by visiting or by calling 407/827-6777 with your flight information AFTER your hotel reservation has been entered into the system and your have received the Resort Confirmation e-mail.

Area Attractions

Discount Disney Theme Park tickets are available at

Attendees may also call 407-566-5600 and speak with a Groups Ticket Representative to purchase the meeting/convention ticket products. The Magic Your Way Meeting/Convention Tickets are offered at advance purchase savings and are unavailable at the front gates of the WDW Theme Parks. Please note this website will expire November 5, 2011.

ISM Cancellation and Refund Policy

Notification of your cancellation must be in writing. Cancellations received up to the day prior to the program are subject to a $100 cancellation charge. No refunds are given once the program has begun. Registrants who fail to attend a program are not entitled to a refund. ISM must be contacted within 30 days of the program completion in order for a refund to be considered. ISM reserves the right to substitute speakers. If the program is not held for any reason, ISM's liability is limited to the program fee.

Money-Back Guarantee

Satisfaction with all programs is guaranteed. If you are not satisfied with this program, we will refund your registration fee. (All ISM Cancellation and Refund Policy guidelines must be followed.)

Photo Release

From time to time, we use photographs of participants in our promotional material. By virtue of your attendance, you agree to the use of your likeness in such material.