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3rd Annual ISM Sustainability and Social Responsibility Conference — Registration Information

November 4-5, 2010
Lake Buena Vista, FL


Four Easy Ways to Register
  1. Internet: Register online
  2. Fax: Transmit completed registration form with credit card information to 480-752-7890.
  3. Mail: Complete the registration form and mail with check or credit card information to:
    ISM Sustainability and Social Responsibility Conference
    P.O. Box 22160
    Tempe, AZ 85285-2160
  4. Phone: Call ISM Member Services at 480-752-6276, option 8.

Registration Fees
  • $795 members
  • $995 nonmembers
  • $250 ISM Student members

Fees include all workshops and scheduled meals.

Registration Hours

Pick up your badge and program information during the following hours:

  • Wednesday, November 3, 2010 — 4:00 - 6:00 p.m.
  • Thursday, November 4, 2010 — 6:30 a.m. - 3:30 p.m.
  • Friday, November 5, 2010 — 7:00 - 11:00 a.m.

Hotel Information

Disney's Yacht & Beach Club Resort
1700 Epcot Resorts Boulevard
Lake Buena Vista, FL 32830

ISM Room Rate: Single/Double — $155 (Additional person (18 or older) — $15)

The ISM rate is offered until October 1, 2010; rooms sell out quickly, so please be sure to reserve your room early.

Ground Transportation

Disney's Magical Express service (for attendees staying overnight at the hotel) includes complimentary airport shuttle, luggage delivery and remote airline check-in service on participating (domestic) flights. Includes complimentary transportation between hotels and various other theme park locations (group transportation is not complimentary).


Membership Discount: Members of ISM receive a $200 discount on this program registration fee. Become a member online at

Team Discount: $25 discount (per person) for organizations registering three or more people for this program. Team Discount only available via fax, phone or USPS.

Pre-Conference Seminar Discount: Register for the Sustainability and Social Responsibility Conference and the pre-conference seminar, and receive a $200 discount.

ISM Cancellation and Refund Policy

Notification of your cancellation must be in writing. Cancellations received up to the day prior to the program are subject to a $100 cancellation charge. No refunds are given once the program has begun. Registrants who fail to attend a program are not entitled to a refund. ISM must be contacted within 30 days of the program completion in order for a refund to be considered. ISM reserves the right to substitute speakers. If the program is not held for any reason, ISM's liability is limited to the program fee.

Money-Back Guarantee

Satisfaction with all programs is guaranteed. If you are not satisfied with this program, we will refund your registration fee. (All ISM Cancellation and Refund Policy guidelines must be followed.)

Photo Release

From time to time, we use photographs of participants in our promotional material. By virtue of your attendance, you agree to the use of your likeness in such material.

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