The ISM and NBTA Summit on Travel, Meetings & Supply Management — Agenda
January 27-28, 2010
Wednesday, January 27, 2010
|8:00AM – 5:00PM||Registration|
|8:30AM – 9:30AM||Continental Breakfast|
|9:30AM – 10:30AM||Session 1 — The View From the Top
Hear from the Executive Suite about current business drivers and the value senior executives expect to gain from the travel & meetings supply chain. What is the role of travel & meetings in delivering business results? Learn how decisions are made at this level and how you can get—and keep—a seat at the table.
|10:30AM – 11:00AM||Networking Break|
|11:00AM – 12:15PM||Session 2 — The Sacred Cows Go Home
In the wake of the economic downturn, what is the "new normal" for travel & meetings policies? What is the "right amount" of money to spend in order to meet your business objectives? Examine tools & methodologies available to help you calculate the optimization point for your travel & meetings investment and the policy levers that yield optimal value.
|12:15PM – 1:00PM||Luncheon|
|1:00PM – 2:00PM||Keynote: Economic Outlook|
|2:15PM – 2:30PM||Coffee Break|
|2:30PM – 3:45PM||Session 3 — The Future of Work
When can/can't virtual meetings adequately substitute for face-to-face? What's next in evolution of collaboration technologies and how can companies incorporate these alternatives strategically and at what cost? Where are the opportunities and how can demand be better managed at the point of sale?
|3:45PM – 4:15PM||Networking Break|
|4:15PM – 5:30PM||Session 4 — The Art of the Deal
In an environment of uncertainty and relentless pressure to contain costs, where are the opportunities in 2010 for savings? Will the focus for suppliers be on market share or price? How do you negotiate favorable contracts in these service categories while dealing with the increasing complexities of unbundling, data capture, and compliance.
|5:30PM – 7:30PM||Cocktail Reception|
Thursday, January 28, 2010
|8:00AM – 9:00AM||Continental Breakfast|
|9:00AM – 10:15AM||Session 5 — The Metrics of Value
Learn how to establish key financial measures for travel & meetings programs, including how to define cost savings and cost avoidance. Learn from sample templates how best to communicate the value of your program with senior management.
|10:15AM – 10:30AM||Networking Break|
|10:30AM – 11:45AM||Session 6 — The Right Model
Understand the business case behind the "make vs buy" decision for your travel & meetings management and staffing model. Understand the tradeoffs behind different resource configurations (insource, outsource, etc.) and gain invaluable insights on how to structure SLAs to drive better business outcomes.
|11:45AM – 1:00PM||Closing Luncheon & Keynote|