The P2P Balancing Act: What Users Want — What the Business Needs
Delivered June 18, 2013
Don't miss this Free, 1-hour STREAMING ONLY Web event hosted by ISM and sponsored by Zycus
(See below for participation details)
Company staff who need to buy indirect goods and services are busy people, and they don't have time to waste filling in long requisition forms or waiting for a tortuous approval process. They want to order their stuff, get it quickly, and move on. The key to getting high adoption is to make the official process simple and quick while removing obstacles and suggesting alternatives.
This session will focus on striking the right balance between the users desire for a user interface that matches the best web shopping experiences on consumer sites such as Amazon.com, with the business requirement to drive much higher compliance by channeling spend to the right items from the right suppliers.
- The Business Needs From P2P: Business case for P2P, key requirements checklist, Source-to-Pay & ERP integration
- Getting Users On-Board: Focus on P2P usability & compliance
- What Users Want — The Usability Use Cases: Make it easy, make it quick, don't make me think
- Duncan Jones
Vice President and Principal Analyst
Forrester Research Inc.
- Richard Waugh
VP Corporate Development
- John Yuva
Inside Supply Management®