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Have questions about ISM membership, education, industry certification or research? Contact us; we’re glad to help.


Hours
ISM office hours are 9:30 a.m. - 5:30 p.m., Eastern, Monday through Friday.

Address
309 W. Elliot Road, Suite 113
Tempe, AZ 85284-1556

Phone
Phone: 480-752-6276
Fax: 480.752.7890

MEMBER SERVICES


Melanie Larimer ext. 3141
Manager, Membership
Kara Buckley ext. 3072
Member Specialist
Shelly Cabanillas ext. 3075
Member Specialist
Emily Ryan ext. 3126
Member Specialist
Kelsey Sorensen ext. 3020
Member Specialist
Mario Ballesteros ext. 3041
Membership Coordinator

ACCOUNTING


Jennifer Peel ext. 3064
Senior Accounting Specialist
Ana Cardenas ext. 3032
Senior AP and Purchasing Specialist
Amy Petty ext. 3084
Senior Accounting Specialist

CORPORATE DEVELOPMENT


Norman Hannah ext. 3012
Director, Events Planning & Sales
Kelly Rich ext. 3061
Corporate Event Sales
Candace Craig ext. 3089
Corporate Training & Development Sales
Suzette Tarantini ext. 3111
Corporate Training & Development Sales
Kathleen Lacy ext. 3070
Sr. Administrator Sales Support
Cami Amadore ext. 3010
Product Sales Coordinator

CERTIFICATION


ISM Certification Department
800.888.6276, opt. 8
Jerri L. Kapelka ext. 3030
Manager, Certification
Jim Fleming ext. 3103
Program Manager, Certification
Michelle Pattee ext. 3074
Certification Senior Administrator, Onsite Exams and Certification Programs
Althea (Al) Levine ext. 3094
Certification Specialist, Applications and Customer Care
Noah Leben ext. 3009
Certification Specialist

DIVERSITY


Rainey Alben ext. 3085
Director, Diversity

EXECUTIVE OFFICE


Janis Kellerman ext. 3034
Executive Administrator

EXECUTIVE OFFICERS


Tom Derry ext. 3034
Chief Executive Officer
M.L. Peck ext. 3133
Chief Content and Engagement Officer
Debbie Fogel
Senior Vice President and Chief Financial Officer
Nora Neibergall, CPSM, C.P.M. ext. 3058
Senior Vice President/Corporate Secretary

EVENTS PLANNING


Norman Hannah ext. 3012
Director, Events Planning & Sales
Ceré Netters ext. 3129
Program Manager, Event Planning
Nikki Ludwig ext. 3051
Coordinator, Event Planning

HUMAN RESOURCES


Valerie Herdman ext. 3138
Director, Human Resources
Donna Hughes ext. 3019
Senior Specialist, Payroll and Accounting

ISM-SERVICES, INC.


Jim Barnes ext. 3011
Managing Director
Lane Burkitt ext. 3006
Director of Professional Services
David Migliore ext. 3008
Manager Operations
Kasey Cardenas ext. 3045
Client Sales Administrator

LEARNING SOLUTIONS


Tom Martin ext. 3068
Director of Learning Solutions
Tammy Matthews ext. 3135
Program Manager, Learning Solutions
Jim Fleming
Program Manager, Learning Solutions
Erick Torres ext. 3104
Virtual Learning
Jessika Baker ext. 3105
Learning Solutions Coordinator

MARKETING


Riley Conover ext. 3121
Public Relations and Marketing Coordinator
Kristen Moreno ext. 3005
Marketing Coordinator
Sean Layton ext. 3128
Marketing Content Strategist
James Cain ext. 3101
Art Designer

PUBLICATIONS


John Yuva ext. 3021
Director, Publications
Lisa Arnseth ext. 3026
Senior Writer
Sue Doerfler ext. 3095
Publications Coordinator
Dan Zeiger ext. 3028
Editorial Coordinator

RESEARCH AND ANALYSIS


Paul Lee ext. 3036
Director, Research/Report on Business®
Kristina Cahill ext. 3015
Report on Business® Analyst
Manager, Research & Analytics
Margie Petersen ext. 3023
Specialist, ISM Research & Analytics, Report On Business®
Michelle Rusk ext. 3069
Program Manager
Ashley Peightal ext. 3042
Senior Associate, Research

TECHNOLOGY


Robert Dobos ext. 3017
Director, Information Systems
Fred Bobberts ext. 3090
Program Manager, Business Intelligence
Rebecca Brewer ext. 3022
Program Manager, Business Intelligence
Nick Carr ext. 3056
Program Manager, Solutions Engineer
Brian Stamp ext. 3080
Windows Support Specialist

CAPS RESEARCH