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Registration Information

Four Easy Ways to Register

Internet: Register online and complete your registration form right from your desk. Credit card payment only.

Phone: +1 800/888-6276 or +1 480/7526276, option 8.
ISM office hours are 7:30 a.m. to 4:30 p.m., MST, Monday through Thursday, and 7:30 a.m. to 3:30 p.m., MST on Friday

Fax: Transmit the completed Conference registration form to +1 480/752-2299, available 24 hours a day (credit card payment only).

Mail: Complete the Conference registration form and mail to ISM Annual Conference, P.O. Box 22160, Tempe, AZ 85285-2160 (check, money order or credit card payment)

Payment must accompany registration.

Important Registration Dates
Registrations postmarked by 3/1/12 $1,079 $1,329
Registrations postmarked by 4/13/12 $1,279 $1,629
Late Registrations postmarked after 4/13/12 $1,349 $1,699

All prices USD

CAPPO members and Supply Chain Council members receive ISM member pricing: Please provide proof of membership. Full conference only. Fax or mail only.

The complete Conference registration package includes: nine educational sessions; Sunday and Monday keynote addresses; Economic Panel; Monday and Tuesday lunch; Wednesday brunch; all general sessions; and entrance into the Exhibit Hall (Monday and Tuesday Continental breakfast available in the Exhibit Hall). In addition, you are invited to submit your résumé and participate in the Conference Career Center.

One-Day Conference Registration

Includes all Conference events scheduled for that day: educational sessions, meals and entrance into the Exhibit Hall.

Sunday $300 $360
Monday $405 $485
Tuesday $495 $595
Wednesday $300 $360

(Discount offers do not apply to One-Day or Guest registrations.)

Student Conference Registration

Complete Conference registration includes educational sessions, meal functions, Exhibit Hall and student reception. (Student attendees may not add a guest to their registration.) Must be a student member of ISM to receive the US$250 registration fee.

Guest Registration

Monday/Tuesday lunch, Tuesday breakfast, and Wednesday brunch.

Guests $140

Extra Meals

Each meal function is included with your complete Conference registration package. You may purchase additional meals on-site for US$50 each.

Continuing Education Hours

You can earn Continuing Education Hours (CEHs) for your Conference attendance by attending sessions that are designed as educational. A documentation form will be included in the registration packet you receive when you check in at ISM Registration.

Confirmation Letters

Registration confirmation letters are sent via e-mail to the address listed on your registration form.


Pre-Conference Seminar Discount: Register for the complete four-day Conference registration package and a two-day pre-Conference seminar and deduct US$100 from the Conference registration fee. Programs #4295, #4304 and #4320 are not included in this offer.

Team Discount: Register three or more people at one time for the complete Conference registration package (registrations must be sent together in the same envelope) and deduct US$100 per registration. By mail or fax only; not available online. Only one discount option allowed per registration form. One-day Conference registrations do not qualify for discounts.

Only one discount option allowed per registration form. One-day Conference registrations do not qualify for discounts.

Session Selection and Seating

Your session selections help us assign meeting room space for each educational session. This allows us to project which sessions are in demand, but it does not guarantee your seating. If you change your mind, you may attend a different session than the one you signed up for on your registration form. Session seating is on a first-come, first-served basis, unless otherwise noted.

Name Badges

Conference badges are mailed the week of April 23, 2012. Please bring your badge with you to Baltimore. It is your passport to the Express registration line.

Special Needs

If you have special dietary needs or if you require any special services or auxiliary aids in accordance with the Americans With Dis-abilities Act, please be sure to check the appropriate line on the Conference registration form. An ISM representative will contact you to confirm your special needs.

Tax Deduction

The Internal Revenue Service may permit an income tax deduction to U.S. residents for expenses (including registration fees, travel costs, meals and lodging) incurred in pursuit of continuing professional education. Consult your tax adviser for details.

Photo/Audio/Video Release

From time to time, ISM uses photos and/or audio/video of participants in public Conference spaces in our promotional and educational materials. By virtue of your attendance, you agree to the use of your likeness in such materials, including print and/or electronic media without further notification or authorization.

ISM grants media credentials to working journalists whose primary roles are editorial in nature. Participation in media interviews with credentialed individuals representing ISM, industry, trade or business media is voluntary. Media representatives must secure a written photo/audio/video release from each interviewee. Interviews must be conducted in media-designated areas or public spaces that do not interfere with the Conference experience of any other attendee, presenter, exhibitor, sponsor, volunteer or ISM employee.

ISM Cancellation/Refund Policy

Notification of your cancellation must be in writing. Cancellations received up to the day prior to the program are subject to a US$100 cancellation charge. No refunds are given once the program has begun. Registrants who fail to attend a program are not entitled to a refund. ISM must be contacted within 30 days of the program completion in order for a refund to be considered. ISM reserves the right to substitute speakers. If the program is not held for any reason, ISM's liability is limited to the program fee.
Program subject to change. Check your confirmation letter for schedule verification.

Program subject to change. Check your confirmation letter for schedule verification.