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Hotel and Travel

All Conference sessions are at the Baltimore Convention Center

One W. Pratt St.
Baltimore, MD 21201

Housing Bureau Information

All reservations are made through Visit Baltimore Housing Bureau (rather than individual hotels) using one of the following methods:


ISM Call Center Hours
Monday-Friday, 8:30 am - 5:30 pm EST
800/282-6632 (toll free)
+1 410/837-4636 (international)

Fax completed Housing Form to:
+1 410/659-8398
The form can be found on page 41 of the Conference brochure pdf or download at

Hilton Baltimore (US$225/room)
401 W. Pratt St.
Baltimore, MD 21201

Baltimore Marriott Inner Harbor (US$225/room)
110 S. Eutaw St.
Baltimore, MD 21202

Sheraton Inner Harbor Hotel (US$226/room)
300 S. Charles St.
Baltimore, MD 21201

The ISM rate is offered until April 11, 2012 (or until the rooms sell out). Be sure to reserve your room — through the housing bureau — early!

Important Note
Visit Baltimore is the only official housing partner associated with ISM 2012. While other companies may contact you offering housing, they are not endorsed by or affiliated with ISM 2012. Be careful when entering into a financial agreement with any unofficial companies, as their legitimacy and policies may be questionable and neither Visit Baltimore or ISM 2012 show management will be able to provide a resolution to issues related to such reservations.

Hospitality Suites
For hospitality suites and catering information at Hilton Baltimore, please contact Stephen Edes at

Ground Transportation
Amtrak offers a 10 percent discount off the lowest available rail fare to Baltimore, between May 3-12, 2012. To book your reservation, call Amtrak at 800/872-7245 or contact your local travel agent. Please refer to Convention Fare Code X82H-934 when making your reservation. This offer is not valid on the Auto Train and Acela service.

Super Shuttles service Baltimore Washington International (BWI), Dulles International (IAD) and Reagan National (DCA) airports. Visit the ISM website for discount information or call 800/258-3826 and mention code BNKXH. Discounted rates are available from April 26 to May 16, 2012. Please see page 42 for details.

Bon Appétit

Your complete four-day Conference registration package includes the following meals:


Networking Reception — Join us in the Exhibit Hall, for appetizers 5:00 pm - 7:00 pm.


Breakfast — Continental Breakfast in the Exhibit Hall, 8:00 - 9:30 am.
Lunch — The general luncheon hours are 12:00 pm - 1:30 pm; Dessert is in the Exhibit Hall, 1:30 pm - 3:00 pm.
Networking Reception — Join us in the Exhibit Hall, 4:30 pm - 6:30 pm.


Breakfast — Continental breakfast is in the Exhibit Hall, 8:00 am - 9:30 am.
J. Shipman Gold Medal Award Luncheon — 12:00 pm - 1:15 pm. Dessert is in the Exhibit Hall, 1:00 pm - 3:00 pm


Brunch — The closing brunch begins at 10:15 am and ends at 11:30 am.