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[ Industry Spotlights ]

Industry Spotlight Sessions — Discover Innovation

Educational Exhibit Hall, VIP Suite

Industry Spotlights provide a quick snapshot of critical issues in supply chain management. Using real-world examples, these sessions offer tight, focused content. Industry Spotlights are delivered during Exhibit Hall hours to ensure scheduling convenience for all Conference attendees. Be sure to linger in the Exhibit Hall after the presentations as speakers are available for your questions.

Date / Session Time

Monday, May 7, 2012

Session 1

Outperform Your Competitors Using the Same Suppliers
Do you and your competitors use the same suppliers? If so, how can you deliver a better product or customer experience than they do? Supplier management plays a key role in providing an exceptional customer experience. How you manage your suppliers will determine whether you forge a strong competitive advantage or perform like others in your industry.

In this session, you'll discover how to manage suppliers so they perform at a higher level. This will improve customer satisfaction, generate more business, and ensure customer loyalty. You'll learn how to:

  • Make suppliers an extension of your company, not just a partner
  • Identify and select suppliers applying some of the same methods deployed by your Human Resources department
  • Build healthy relationships with the strongest suppliers so you become the client of choice

Start ensuring your suppliers work as hard for your customers as you do!

Jon Gilbertson
GMS, Vice President of Risk, Global Supply Chain & Procurement

Sponsored by:

8:15 - 8:45 am
Session 2

Going Beyond the Financials to Proactively Assess Supplier Risk
Led by the award winning Reed Elsevier Global Procurement team, this session will provide an overview of how their organization has developed proactive ways to leverage diverse market intelligence that goes beyond financial data to provide a more robust view of existing and potential suppliers to manage risk. You will gain first hand exposure into their innovative, long-term risk management strategy including key processes & tools.

Eric Walsworth
Director, Programs & Tools
Reed Elsevier, Inc.

Mike Uddin
Director, Procurement Process & Tools
Reed Elsevier, Inc.

Sponsored by:

LexisNexis Logo
9 - 9:30 am
Session 3

Building on Success in Indirect Procurement…What's Next?
Session will provide insight into the historical performance trends and the latest 2012 performance of Indirect Procurement organizations leveraging intelligence from The Hackett Group's global benchmarking database. Learn "What's Next" for key focus areas of capability development for Indirect Procurement organizations as they align themselves to expand their value proposition.

Chris Sawchuk
Principal and Global Procurement Advisory Practice Leader
The Hackett Group

Sponsored by:

Staples Advantage Logo
1:45 - 2:15 pm
Session 4

Office Depot, Procurement Transformation

David Elford, Sr.
Director, Indirect Procurement
Office Depot

Jack Greene
Director, Field Procurement
Office Depot

Sponsored by:

Office Depot Logo
2:30 - 3:00 pm
Session 5

Building, Implementing, and Growing a World Class Strategic Sourcing Organization
This presentation will:

  • Identify critical skills, process, and tools needed to develop sourcing organizations
  • Expose surprising benefits and hidden risks associated with organizational development
  • Deliver pragmatic guidance for improving leadership and the value that sourcing organizations deliver

Todd Richter
Managing Supervisor — Generation & ED Commodities Strategic Sourcing

Aitor Barrio, CPSM, PMP
Strategic Sourcing Analyst
Ameren Services

Sponsored by:

Oracle Logo
4:45 - 5:15 pm

Tuesday, May 8, 2012

Session 6

Beyond Payment Electronification: Driving Greater Value Through Payment Consolidation With a Single Provider
Purchasing and supply management professionals have been slow to reduce the number of intermediaries in the payment process, forfeiting much of the financial value for an organization. To address client servicing needs holistically, providers are investing in integrated payments solutions. We will discuss the implications for purchasing and supply management.

Amit Parmar
Director, Adoption of B2B Payment Services
American Express

Sponsored by:

American Express Logo
1:30 - 2:00 pm

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It is the express policy and intention of ISM to comply at all times with all existing laws, including the antitrust laws, and in furtherance of this policy, no activity or program will be sponsored or conducted by or within ISM or any association affiliated with ISM which in any manner whatsoever will represent or be deemed a violation of any existing law, including the antitrust law.