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14th Annual ISM Indirect/Services Conference

December 5-6, 2013
Phoenix, AZ

Making an Impact — Through Transformation, Innovation and Technology

ISM's 14th Annual Indirect/Services Conference is designed for supply management practitioners who are responsible not only for indirect procurement, but also for developing the supply chain strategies that help move the organization forward. It focuses on improving your indirect spend and maximizing your impact on overall business. Even a 1 percent to 5 percent savings can be sizable to the bottom line.

Project managers, team leaders and members of cross-functional teams will also benefit from this unique opportunity. Even if you've attended previous ISM Services Conferences, this year's event has evolved to keep you current.

Who Should Attend

This program is designed for supply management professionals responsible for not only acquiring services, but also for developing the supply chain strategies that support the goals and objectives that move the organization forward. Supply management professionals with a solid foundation will benefit from this program. Additionally, team leaders, project managers and members of cross-functional teams will profit from this unique experience. Even if you've attended previous ISM Services Conferences, this program has evolved to keep you current by building on the previous year.

Why You Should Attend

Direct your supply management expertise to the world of indirect/services purchasing and get ahead. Discover how to translate your knowledge about sourcing and buying tangible goods into the services arena, and uncover hidden savings in the process. Find out how to turn your coworkers into customers and streamline crucial services purchases. Explore the role of your stakeholders in the sourcing decision and optimize the process. This is an opportunity to learn from other practitioners and experts. Roundtables and networking time are built into the schedule to allow you time to find out how your colleagues are leveraging the power of this multibillion-dollar proposition.

Earn 9.50 Continuing Education Hours (CEHs) for your participation.

Did You Know...

Depending on the industry, between 30 percent to 80 percent of all purchasing is services-related? (Survey by CAPS Research) Imagine the benefits of an effective services spend!

Are you maximizing your services spend?

Accounting or financial services Advertising
Benefits administration Business consultants
Business services Construction
Consulting Contract labor
Delivery and messenger services Engineering
Healthcare Human capital
Information technology Insurance brokerage services
Janitorial Landscaping
Legal Marketing
Outsourcing Relocation
Telecommunications Temporary labor
Training Travel
Utility services Waste management


Sponsorships for this program are still available. Contact ISM's Sales Department — Kelly Rich, or Trish True, or call +1 480-752-6276 extension 3086 or 3061 for specific information.


Experts in Corporate and Government Contractor Travel
ADTRAV is a leading travel management company providing the full array of travel management services and consulting to corporations and government contractors. We deliver innovative technology across all sectors, providing custom solutions, in-depth audit support, procurement-oriented business intelligence, industry-leading buying power, and "Service Nonstop" since 1977.

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About Ariba, an SAP Company
Ariba is the world's business commerce network — combining industry-leading cloud-based applications with the world's largest web-based trading community to help companies discover and collaborate with a global network of partners. Businesses of all sizes use the Ariba® Network to buy, sell and manage their cash more efficiently and effectively than ever before. Visit

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Fieldglass' leading Vendor Management System (VMS) allows organizations to better procure and manage their flexible workforces, including contingent labor and services managed through Statements of Work such as project-based spend, offshore engagements and independent contractors. Companies rely on Fieldglass to gain visibility into complex services spend, improve worker quality, enforce compliance and realize contingent workforce program efficiencies.

IQNavigator Logo

For more than a decade IQNavigator has been the leading provider of innovative technology solutions to global enterprises, helping them better manage all types of procured services and non-employee workforces around the world. IQNavigator enables clients to intelligently manage and optimize the cost-effectiveness, compliance, visibility and efficiency of complex services procurement and contingent workforce programs, including statement of work and project-based consultants, contractors, temporary workers and other contingent workers. For more information about IQNavigator and how its industry-leading offerings such as IQNtelligence are helping many of the world's most respected companies, visit

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