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13th Annual ISM Services Conference

Innovative Supply Relationships: Creating Value for Services Procurement
December 6-7, 2012
The Pointe Hilton Tapatio Cliffs Resort
Phoenix, Arizona

Presented by the ISM Services Group

Services Contracting · Sourcing Strategy · Legal · Telecom · Software Licensing · Negotiation · Practitioner Research · Collaborative Roundtable Discussions

Each year, ISM develops the best presentations for supply chain professionals with a services spend. The Services Conference not only informs you, it makes you more competitive in today's tumultuous business environment. With the scope of topics covered in this year's conference ranging from technology spend to legal considerations, and the very popular industry roundtables and networking opportunities, this conference promises to be our best yet. You won't find this content anywhere else. By attending the 13th Annual Services Conference, you'll be able to put significant distance between your organization the competition.

Who Should Attend

This program is designed for supply management professionals responsible for not only acquiring services, but also for developing the supply chain strategies that support the goals and objectives that move the organization forward. Supply management professionals with a solid foundation will benefit from this program. Additionally, team leaders, project managers and members of cross-functional teams will profit from this unique experience. Even if you've attended previous ISM Services Conferences, this program has evolved to keep you current by building on the previous year.

Why You Should Attend

Direct your supply management expertise to the world of purchasing services and get ahead. Discover how to translate your knowledge about sourcing and buying tangible goods into the services arena, and uncover hidden savings in the process. Find out how to turn your coworkers into customers and streamline crucial services purchases. Explore the role of your stakeholders in the sourcing decision and optimize the process. This is an opportunity to learn from other practitioners and experts. Roundtables and networking time are built into the schedule to allow you time to find out how your colleagues are leveraging the power of this multibillion-dollar proposition.

Earn 9.50 Continuing Education Hours (CEHs) for your participation.

Built-in value. This program delivers six general sessions, two concurrent sessions and ample networking time.

Did You Know…

Depending on the industry, between 30 percent to 80 percent of all purchasing is services-related? (Survey by CAPS Research) Imagine the benefits of an effective services spend!

Are you maximizing your services spend?

  • Accounting or financial services
  • Advertising
  • Benefits administration
  • Business consultants
  • Business services
  • Construction
  • Consulting
  • Contract labor
  • Delivery and messenger services
  • Engineering
  • Healthcare
  • Human capital
  • Information technology
  • Insurance brokerage services
  • Janitorial
  • Landscaping
  • Legal
  • Marketing
  • Outsourcing
  • Relocation
  • Telecommunications
  • Temporary labor
  • Training
  • Travel
  • Utility services
  • Waste management

Professional Focus

Increase your educational experience exponentially.

"Strategic Services Procurement: Applying Strategic Sourcing Principles to the Procurement of Services" provides a fresh look at the strategic nature of the supply function. The pre-conference seminar provides insights into current trends and opportunities for supply's involvement in services procurement, the application of strategic sourcing methods and technologies to the services spend and services supply base, and participant analysis and discussion of case studies to services spend not traditionally sourced through the purchasing function. Register for this pre-conference seminar and the Services Conference and save US$200.

Strategic Services Procurement: Applying Strategic Sourcing Principles to the Procurement of Services
Seminar #4458
December 4-5, 2012
Phoenix, AZ

Stay Competitive. Move Forward.


Sponsorships for this program are still available. Contact ISM's Sales Department — Kelly Rich, or Trish True, or call +1 480-752-6276 extension 3086 or 3061 for specific information.


Connecting Companies (3.0)
Hubwoo is a leading global provider of B2B buying and selling solutions in the cloud. Hubwoo's Business Network and source-to-pay applications provide a smarter way for buyers and sellers to search, collaborate and transact. The Business Network, an open platform that connects more than 1 million businesses globally, eliminates hurdles to productive commerce. Learn more at

IBM Emptoris Services Procurement Logo

IBM Emptoris Services Procurement enables organizations to effectively procure and manage complex outsourced services and contingent labor to achieve substantial savings, mitigate risk by enforcing compliance with corporate policies and government regulations and gain insight into global services spend. For nearly a decade, IBM Emptoris Services Procurement has been the powerful enterprise-level platform driving some of the most involved and sophisticated services procurement programs for leading Global 2000 companies. For more information please visit

IQNavigator Logo

For more than a decade IQNavigator has been the leading provider of innovative technology solutions to global enterprises, helping them better manage all types of procured services and non-employee workforces around the world. IQNavigator enables clients to intelligently manage and optimize the cost-effectiveness, compliance, visibility and efficiency of complex services procurement and contingent workforce programs, including statement of work and project-based consultants, contractors, temporary workers and other contingent workers. For more information about IQNavigator and how its industry-leading offerings such as IQNtelligence are helping many of the world's most respected companies, visit

SDI Logo

SDI is the leader in indirect supply chain services. Our groundbreaking programs and technologies optimize each link in the MRO integrated supply chain. For more than 40 years, SDI has delivered proven, customized solutions to address our clients' unique needs — streamlining supply chain processes and cutting MRO costs along the way. Learn more at

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